robot and human interactive communication
Human-Robot Teaming Field Deployments: A Comparison Between Verbal and Non-verbal Communication
Tanjim, Tauhid, Ekpo, Promise, Cao, Huajie, George, Jonathan St., Ching, Kevin, Lee, Hee Rin, Taylor, Angelique
Abstract-- Healthcare workers (HCWs) encounter challenges in hospitals, such as retrieving medical supplies quickly from crash carts, which could potentially result in medical errors and delays in patient care. Robotic crash carts (RCCs) have shown promise in assisting healthcare teams during medical tasks through guided object searches and task reminders. Limited exploration has been done to determine what communication modalities are most effective and least disruptive to patient care in real-world settings. T o address this gap, we conducted a between-subjects experiment comparing the RCC's verbal and non-verbal communication of object search with a standard crash cart in resuscitation scenarios to understand the impact of robot communication on workload and attitudes toward using robots in the workplace. Our findings indicate that verbal communication significantly reduced mental demand and effort compared to visual cues and with a traditional crash cart. Although, frustration levels were slightly higher during collaborations with the robot compared to a traditional cart. These research insights provide valuable implications for human-robot teamwork in high-stakes environments.
"It was Tragic": Exploring the Impact of a Robot's Shutdown
It is well established that people perceive robots as social entities, even when they are not designed for social interaction. We evaluated whether the social interpretation of robotic gestures should also be considered when turning off a robot. In the experiment, participants engaged in a brief preliminary neutral interaction while a robotic arm showed interest in their actions. At the end of the task, participants were asked to turn off the robotic arm under two conditions: (1) a Non-designed condition, where all of the robot's engines were immediately and simultaneously turned off, as robots typically shut down; (2) a Designed condition, where the robot's engines gradually folded inward in a motion resembling "falling asleep." Our findings revealed that all participants anthropomorphized the robot's movement when it was turned off. In the Non-designed condition, most participants interpreted the robot's turn-off movement negatively, as if the robot had "died." In the Designed condition, most participants interpreted it more neutrally, stating that the robot "went to sleep." The robot's turn-off movement also impacted its perception, leading to higher likeability, perceived intelligence, and animacy in the Designed condition. We conclude that the impact of common edge interactions, such as turning off a robot, should be carefully designed while considering people's automatic tendency to perceive robots as social entities.
The Social Context of Human-Robot Interactions
Thompson, Sydney, Candon, Kate, Vázquez, Marynel
The Human-Robot Interaction (HRI) community often highlights the social context of an interaction as a key consideration when designing, implementing, and evaluating robot behavior. Unfortunately, researchers use the term "social context" in varied ways. This can lead to miscommunication, making it challenging to draw connections between related work on understanding and modeling the social contexts of human-robot interactions. To address this gap, we survey the HRI literature for existing definitions and uses of the term "social context". Then, we propose a conceptual model for describing the social context of a human-robot interaction. We apply this model to existing work, and we discuss a range of attributes of social contexts that can help researchers plan for interactions, develop behavior models for robots, and gain insights after interactions have taken place. We conclude with a discussion of open research questions in relation to understanding and modeling the social contexts of human-robot interactions.
Data-Driven and Participatory Approaches toward Neuro-Inclusive AI
Biased data representation in AI marginalizes up to 75 million autistic people worldwide through medical applications viewing autism as a deficit of neurotypical social skills rather than an aspect of human diversity, and this perspective is grounded in research questioning the humanity of autistic people. Turing defined artificial intelligence as the ability to mimic human communication, and as AI development increasingly focuses on human-like agents, this benchmark remains popular. In contrast, we define Neuro-Inclusive AI as datasets and systems that move away from mimicking humanness as a benchmark for machine intelligence. Then, we explore the origins, prevalence, and impact of anti-autistic biases in current research. Our work finds that 90% of human-like AI agents exclude autistic perspectives, and AI creators continue to believe ethical considerations are beyond the scope of their work. To improve the autistic representation in data, we conduct empirical experiments with annotators and LLMs, finding that binary labeling schemes sufficiently capture the nuances of labeling anti-autistic hate speech. Our benchmark, AUTALIC, can be used to evaluate or fine-tune models, and was developed to serve as a foundation for more neuro-inclusive future work.
Critical Insights about Robots for Mental Wellbeing
Laban, Guy, Spitale, Micol, Axelsson, Minja, Abbasi, Nida Itrat, Gunes, Hatice
Social robots are increasingly being explored as tools to support emotional wellbeing, particularly in non-clinical settings. Drawing on a range of empirical studies and practical deployments, this paper outlines six key insights that highlight both the opportunities and challenges in using robots to promote mental wellbeing. These include (1) the lack of a single, objective measure of wellbeing, (2) the fact that robots don't need to act as companions to be effective, (3) the growing potential of virtual interactions, (4) the importance of involving clinicians in the design process, (5) the difference between one-off and long-term interactions, and (6) the idea that adaptation and personalization are not always necessary for positive outcomes. Rather than positioning robots as replacements for human therapists, we argue that they are best understood as supportive tools that must be designed with care, grounded in evidence, and shaped by ethical and psychological considerations. Our aim is to inform future research and guide responsible, effective use of robots in mental health and wellbeing contexts.
Designing Empathetic Companions: Exploring Personality, Emotion, and Trust in Social Robots
Nardelli, Alice, Sgorbissa, Antonio, Recchiuto, Carmine Tommaso
Designing Empathetic Companions: Exploring Personality, Emotion, and Trust in Social Robots Alice Nardelli* 1, Antonio Sgorbissa 1, Carmine Tommaso Recchiuto 1 Abstract -- How should a companion robot behave? In this research, we present a cognitive architecture based on a tailored personality model to investigate the impact of robotic personalities on the perception of companion robots. Drawing from existing literature, we identified empathy, trust, and enjoyability as key factors in building companionship with social robots. Based on these insights, we implemented a personality-dependent, emotion-aware generator, recognizing the crucial role of robot emotions in shaping these elements. We then conducted a user study involving 84 dyadic conversation sessions with the emotional robot Navel, which exhibited different personalities. Results were derived from a multimodal analysis, including questionnaires, open-ended responses, and behavioral observations. This approach allowed us to validate the developed emotion generator and explore the relationship between the personality traits of Agreeableness, Extraversion, Conscientiousness, and Empathy. Furthermore, we drew robust conclusions on how these traits influence relational trust, capability trust, enjoyability, and sociability.
Toward a Universal Concept of Artificial Personality: Implementing Robotic Personality in a Kinova Arm
Nardelli, Alice, Landolfi, Lorenzo, Pasquali, Dario, Sgorbissa, Antonio, Rea, Francesco, Recchiuto, Carmine
The fundamental role of personality in shaping interactions is increasingly being exploited in robotics. A carefully designed robotic personality has been shown to improve several key aspects of Human-Robot Interaction (HRI). However, the fragmentation and rigidity of existing approaches reveal even greater challenges when applied to non-humanoid robots. On one hand, the state of the art is very dispersed; on the other hand, Industry 4.0 is moving towards a future where humans and industrial robots are going to coexist. In this context, the proper design of a robotic personality can lead to more successful interactions. This research takes a first step in that direction by integrating a comprehensive cognitive architecture built upon the definition of robotic personality - validated on humanoid robots - into a robotic Kinova Jaco2 arm. The robot personality is defined through the cognitive architecture as a vector in the three-dimensional space encompassing Conscientiousness, Extroversion, and Agreeableness, affecting how actions are executed, the action selection process, and the internal reaction to environmental stimuli. Our main objective is to determine whether users perceive distinct personalities in the robot, regardless of its shape, and to understand the role language plays in shaping these perceptions. To achieve this, we conducted a user study comprising 144 sessions of a collaborative game between a Kinova Jaco2 arm and participants, where the robot's behavior was influenced by its assigned personality. Furthermore, we compared two conditions: in the first, the robot communicated solely through gestures and action choices, while in the second, it also utilized verbal interaction.
Kinesthetic Teaching in Robotics: a Mixed Reality Approach
Macci`o, Simone, Shaaban, Mohamad, Carf`ı, Alessandro, Mastrogiovanni, Fulvio
Abstract-- As collaborative robots become more common in manufacturing scenarios and adopted in hybrid human-robot teams, we should develop new interaction and communication strategies to ensure smooth collaboration between agents. In this paper, we propose a novel communicative interface that uses Mixed Reality as a medium to perform Kinesthetic Teaching (KT) on any robotic platform. We evaluate our proposed approach in a user study involving multiple subjects and two different robots, comparing traditional physical KT with holographic-based KT through user experience questionnaires and task-related metrics. Index Terms-- Human-Robot Interaction, Mixed Reality, Kinesthetic Teaching, Software Architecture. In smart factories, robots are expected to coexist and work alongside humans rather than replace them.
Open Access NAO (OAN): a ROS2-based software framework for HRI applications with the NAO robot
Bono, Antonio, Brameld, Kenji, D'Alfonso, Luigi, Fedele, Giuseppe
This paper presents a new software framework for HRI experimentation with the sixth version of the common NAO robot produced by the United Robotics Group. Embracing the common demand of researchers for better performance and new features for NAO, the authors took advantage of the ability to run ROS2 onboard on the NAO to develop a framework independent of the APIs provided by the manufacturer. Such a system provides NAO with not only the basic skills of a humanoid robot such as walking and reproducing movements of interest but also features often used in HRI such as: speech recognition/synthesis, face and object detention, and the use of Generative Pre-trained Transformer (GPT) models for conversation. The developed code is therefore configured as a ready-to-use but also highly expandable and improvable tool thanks to the possibilities provided by the ROS community.
Robots and Social Sustainability
Indurkhya, Bipin, Sienkiewicz, Barbara
Sustainability is no longer a matter of choice but is invariably linked to the survival of the entire ecosystem of our planet Earth. As robotics technology is growing at an exponential rate, it is crucial to examine its implications for sustainability. Our focus is on social sustainability, specifically analyzing the role of robotics technology in this domain by identifying six distinct ways robots influence social sustainability. Keywords: Companion robots, education, mediator robots, mental health, nudge theory, social inclusion, sustainability, social robots.